Dead dishwasher after a couple years
upset allin samsung guy
8/11/2021
after using it for only 2 years, the dishwasher is throwing a 3c error code with other non-associated symptoms. the technician cannot say for sure if it is the circulation pump failed or control board. both are several hundred dollar parts that could prove ineffective remedies. this, in addition to the labor cost makes it a very hard pill to swallow on repair instead of replace.
it makes it even worse that this is part of the matching black stainless color that is unavailable from other mfgs. so, now i have little choice of not matching the fridge, wall/oven, range, and range hood set. burned and will be unlikely to make the same mistake on my next kitchen design.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dead dishwasher after a couple years
upset allin samsung guy
8/11/2021
after using it for only 2 years, the dishwasher is throwing a 3c error code with other non-associated symptoms. the technician cannot say for sure if it is the circulation pump failed or control board. both are several hundred dollar parts that could prove ineffective remedies. this, in addition to the labor cost makes it a very hard pill to swallow on repair instead of replace.
it makes it even worse that this is part of the matching black stainless color that is unavailable from other mfgs. so, now i have little choice of not matching the fridge, wall/oven, range, and range hood set. burned and will be unlikely to make the same mistake on my next kitchen design.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Simple to use
Munchkinminder
2/24/2021
I am very pleased with my dishwasher. It is simple to use and cleans dishes well. I especially like the top rack for silverware
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Cleans great!
Nance
2/24/2021
Cleans fantastic and is quiet. Only complaint is that it apparently has to be at least 68 degrees in the house or it won't operate.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
peeling of coating on outside of diswasher
ddjada
1/4/2021
our dishwasher is going on 4 years old. we love it but i notice that the black coating is peeling off under the handle. i hope it doesnt happen anyplace else. our dishwasher is used once a day as we are an older couple. samsung says its not covered by warranty but it should not be happening and i would think they would want to fix it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very Quiet
Xhoc
11/13/2020
Overall a good machine that I've been using for 4 months and have basically been happy with it. Super quiet, cleans well, dries well, which is what I look for in a dish washer. Top "sponge" tray is a bit awkward and cuts down on tall glass space for top rack. Doesn't really seem necessary. The top glass rack could roll smoother and be a little more substantial, doesn't feel like it it will be durable long term but only time will tell.
There is a rubber "cover" on the kick plate which is flapping around but is not critical to use, and I have been too busy or should I say lazy to re-secure in place : )
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Like everything except the bottom tray
Bcb57
9/6/2020
we recently purchased a new home and the prior owner had replaced all of the kitchen appliances a year earlier. i generally love samsung appliances and for the most part i like the dishwasher. but the lower tray is a challenge. the row closest to the front when you pull it out is unusable. the spacing between and the slant of the prings makes it impossible to put anything there except small plates. is it possible to replace this tray with one that is better designed?
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
BROKE 1 month after 1 year of purchase date
Amykins
6/27/2020
total waste of $700! we got 13 months use out of it and then it broke. had homedepot (place of purchase) send tech out. tech told us this is a huge issue on all these models. the control panel was fried. the dishwasher won't even power on.(yes everything has been tested) the homedepot tech told me to contact samsung & have them send a certified tech to fix the issue, which is covered under the 5 year limited warranty. i did that and it's been a month now & we keep getting the run around. there's only one certified tech in the area who keeps denying to do the warranty work. samsung won't stand by the warranty unless a certified tech diagnoses the problem but they won't send a tech out to diagnose it. samsung will not (repeat) stand behind their warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worked great until it just stopped.
David
6/2/2020
15 months after buying, the door latch broke. cost $100 bucks to fix. two months after that the main computer died. they wanted another $350 to fix. this dishwasher lasted not even a year and a half.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
complete trash
samsung trash
5/24/2020
was really nice until the linear motion part stopped working and now we've been without a dishwasher for 3 months. look elsewhere! whatever you do, don't get samsung dishwashers.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
LC code, can't use, leaking EAP12085681
consumer
5/23/2020
repeated lc code, can't use the dishwasher 80% of the time. issue is the part # eap12085681. can't even fix as the part is no longer available.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Auto Wash and Auto Door
Rivendale
5/11/2020
this dishwasher rewards me for being a pre-rinsher before loading the dishwasher. the machine senses the semiclean dishes and runs a light cycle.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Complete Disappointment
MAMAK
5/7/2020
we bought this being hard-core samsung fans, but i've had this dishwasher for 1 year and 5 months and it has only maybe worked for 1 month. repairman has made a lot of money from us on this dishwasher
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broken Again
Diana
5/4/2020
this dishwasher had been nothing but a disaster. not even 3 years old and has now broken for the second time. the current issue is an lc error code that doesn't reset.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broken Again
Diana
5/4/2020
this dishwasher had been nothing but a disaster. not even 3 years old and has now broken for the second time. the current issue is an lc error code that doesn't reset.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
BROKEN TOP WASH ARM
Taildragger
4/11/2020
less than one year of use, the top wash arm fell into the utensil tray. there are wear/shear marks on the broken gray plastic rotating retainer ring.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stopped Working
ucurgypsy11
3/3/2020
product stop working after 2 years. parts and labor too expensive. my dishwasher is sitting in my kitchen and is of no use. very upsetting because i am still paying on it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Smelly Dishwasher
Annomonous
12/29/2019
dishwasher cleans very well and is quiet. the huge problem is there is a terrible sour oder smell in the dishwasher all the time. tried orange tang and dishwasher cleaning tablets, did not help.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
DON'T BUY!
Mindi
11/30/2019
won't start at all. ugh. thanksgiving weekend was a bit of a frustration without a less than 8 month old dishwasher that would not start.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Terrible
Nicolas Vardiabasis
11/23/2019
constant problems. dishes not cleaned after a cycle. dishwasher pods not deployed. racks are not smooth moving in and out. now having leak check errors. do not buy this dishwasher
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
If I could give a 0 star I would...
JGN38
10/31/2019
water pump gave out 17 days after 2 years after owning it. won't ever buy another samsung product. used less than 80 times and always rinsed my dishes. pathetic how cheap this thing is made.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Died after 15 months
Russ
9/14/2019
we bought a set of samsung appliances and we are happy with the fridge and range but the dishwasher died after 15 months. it shuts off mid cycle and now powers on and off at random times.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
TOP CONTROL DISHWASHER W/STORMWASH WONDERFUL!!!!
Ruth Pople
6/18/2019
this machine has it all! super quiet great for those who work night shift or have a baby! smudge proof - keeps fingerprints and doggie noses spots away. best part the stormwash.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dont waste your money. Stick to tv's Samsung
i want my money back
6/3/2019
something this price should last more than 2 1/2 years. cleary out of warranty so have to shell out $ just for a "tech" visit. if you want something reliable find another dishwasher company.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Power button doesn't work
Heids25
5/15/2019
I had this for a little under a year and it wouldn't power on. It was near holidays so I didn't call repairman bc it was in a separate guesthouse not being used. Long story short, it was past year warranty so I paid full price to have someone come and take a look at it. He flipped a breaker and messed around with it and it magically turned on. After being asked if I knew how to flip a breaker I told him I had and it still didn't work. I advised that there must be something wrong. He insisted it was just a breaker. Anyway it worked for 2 weeks and then it started working intermittently, sometimes it would power up sometimes it wouldn't. Now I can't get it to power up at all. I have tried breaker but to no avail. I really don't want to pay couple hundred dollars to be talked down to again. I wouldn't buy this machine. It's beautiful but doesn't work. I would love Samsung to stand by their product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I think I got a lemon
KristaS7
4/23/2019
I bought this dishwasher on Black Friday 2017, but due to holidays and vacation, we didn't install until January 2018. Within 1 year, the dishwasher would no longer power on. If you kick the breaker, it would power on, then after a couple of weeks - nothing. Samsung agreed to a one-time service extension. Repair man, installed a lot of new parts. Well, 3 months later - same thing. No power, kick the breaker it works. So, after paying almost $800 for a dishwasher, I am dumping it!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
BEWARE
Customer or
4/6/2019
Doesn't work properly from the very beginning. It's a nightmare! Customer service provides a LOT of stress too.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
3 month old. ALREADY does NOT work properly!
Angry_Mom
3/28/2019
I bought it 3 month ago and VERY REGRET about that purchase!!! I haven't read all bad rewievs before, just now. DON'T have any dishwasher for 3 weeks because my brand new expensive dishwasher doesn't work properly and technicians from authorized center can't help quickly. Hard to imagine the problems that will arise after 2-3 years of using it (if it will work at all).
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dissapointing!
Cosmo095
2/19/2019
We purchased this dishwasher approx 14 months ago, and we love it up until it stopped working. Out of the blue it would just shut off during the wash cycle, and the only way to get it to drain would be unplug from the outlet for a bit, plug in, and power on. Come to find out the repair man inspected it and stated the controller board was going out. A $350 to $400 fix! No thanks! Am VERY disappointed with this product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dissapointing!
Cosmo095
2/19/2019
We purchased this dishwasher approx 14 months ago, and we love it up until it stopped working. Out of the blue it would just shut off during the wash cycle, and the only way to get it to drain would be unplug from the outlet for a bit, plug in, and power on. Come to find out the repair man inspected it and stated the controller board was going out. A $350 to $400 fix! No thanks! Am VERY disappointed with this product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Had to replace twice within a year! DO NOT BUY!
Nikki82
2/12/2019
We bought the entire kitchen appliance set just under a year ago. The dishwasher had to be replaced after 30 days. It stopped turning on, the main board with the controls went out. Samsung couldn't repair it. We had to get a replacement unit. Then within a few months the replacement unit had the same issue, it wouldn't power on! Randomly about a week later the unit powered on and started to work again. Then a few more months went by and the drain pump stopped working and it flooded the kitchen. Again, no repair service available. Samsung has been a nightmare to deal with. I've had to wait up to 40 minutes to speak with a representative and have been without a dishwasher for weeks. I will never buy Samsung again. They should stick with cell phones.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Working well but paint chipping off after one year
Greg33319
1/13/2019
Working very well but one month after warranty expired paint on door started peeling off. Disappointing....
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love the look
Reddopal
1/3/2019
I got this dishwasher last year. I love the trays and the easy to fold rack for my bigger dishes. My biggest disappointment is that I noticed the rack at the bottom is oxidizing , It looks gross!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great product!!!!
EdMD
11/1/2018
Great product, i have phone, washer and dryer from Samsung and TV, loved all product from Samsung. Samsung it's number 1.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Quiet during wash cycle
Unboxed
11/1/2018
I purchased a complete kitchen makeover. The features are awesome and love the storm wash
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awesome dishwasher!
Sun city grandma
10/31/2018
We bought a Samsung kitchen suite and live this dishwasher - so quiet you can't hear it running. Third tray utensil shelf is super helpful too.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Looks Real Nice
Soulbrother_
10/31/2018
I have yet to install this product, but it does a great job of holding down my floor while I'm at work. 10/10
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
great product
swagoner
10/31/2018
have had this for a year now and love it, it is quiet and does a good job
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Cleans beautifully!
Jenelle76
10/31/2018
I bought this dishwasher about 6 months ago now. I haven't had any issues at all. It does a great job cleaning everything. I like the storm wash feature. I do use it a lot for my pots. It gets everything off of them. The dishwasher is super quiet. I put my hand on the front after I press start to feel vibrations to know that it is on. I use the top rack/third rack but only for small lids or long flat utensils and I placed them strategically because I've noticed the things up there don't always get cleaned the best. I like the drying feature that pops the door open. My last dishwasher used to leave a lot of water on top on the cups, etc. This dishwasher dries a lot better. Overall, I'm very happy with this dishwasher. Also, I have the black stainless and it's very nice looking.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Poor quality
Rodsmith
10/31/2018
My Samsung 60 " led tv lasted 3 years, the inverter went bad.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Love how quiet and sleek this dishwasher is
Pwlakewood
10/31/2018
This is our second one of these dishwasher. We bought a suite of appliances for our condo and 1 month later we were selling it since we put an offer in on a bigger place. We purchased a second set of samaung appliances and absolutely love them. The black stainless is amazing and love the features for the price. The dishwasher is really quiet and there is plenty of room for all our dishes. It cleans really well and I love the features especially the door popping open to allow the dishes to dry more via the air.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Quiet
LaraDC
10/31/2018
Upgraded our kitchen last year with black stainless. Love the appearance however it scratches too easily! Would have went with a different finish had I known about the ease of it scratching. Functions well and looks nice.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Very quiet
Cheriejo
10/31/2018
Very quiet and love the black stainless. When just loading and not preparing for wash, the power comes on.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love this Dishwasher!
Floathome1
10/11/2018
I installed it myself. Clean dishes, Love the third rack. Nice and quite!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
more than frustrated
davidgalveston
8/2/2018
Bought this dishwasher a few months ago and it has never worked properly. Multiple calls and repairmen visits later I was slated for a replacement unit. That was three weeks ago. Despite nearly daily calls to the samsung warranty department all I am told that someone will call me in 1-2 days... I have yet to be contacted. The worst part is that there has been an inch of foul smelling dirty dish water in the unit for a month that I am unable to drain because it is broken. The foul smell hits me every time I go into my kitchen and reminds me of the frustration of dealing with the samsung customer service department.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not waste your money...
softballmamaof3
7/2/2018
We bought this as a matching set. The stove, fridge and microwave. Everything has had issues but the dishwasher is junk. It stopped working after just a few washes but we just unplugged it and then it was fine. Now, 1 year later it stopped working mid cycle and will not power back on. We had a cheapo dishwasher that worked for like 10 years without issue and this thing breaks after 1. I wish I would have read the reviews better. I will never buy Samsung again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Vibrations
Samsungowner9117
6/18/2018
Just purchased from bestbuy. When I run it, at the very beginning of the cycle it makes a series of very loud vibrating noises, which occur 2-3 more times throughout the wash cycle Is there a way to resolve this without having to return it? Is this normal?
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great for one week.
Hobga
5/31/2018
It did a fantastic job cleaning dishes and has nice features. But then the door wouldn't close. And it still doesn't close. And the internet is filled with reviews of similar problems. The model dw80 seems to have an incredible amount of complaints. Since the Samsung website had a lot of positive reviews I use that as a basis of my purchase. I should have looked at third party websites first.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Takes too long
dlp2336
5/30/2018
The only short cycle is a rinse , nothing else under 2+ hours. Don't like the way you can stack bowls not enough room
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Beautiful, quiet but....
LSGoody
5/7/2018
I am very disappointed in my new Samsung dishwasher. I purchased because of the ratings and didn't know enough to really look at the design. My dishes, which are pottery, will not fit in the slots properly, the slots are too close together and not properly slanted to hold them correctly. Also, it is not conducive to pots and pans, platters, etc. NOTHING fits on the top shelf. The cleaning is also poor. Even on storm wash my dishes and silverware rarely come out all clean. Don't say it's from overloading. I've had dishwashers for years and never had this issue with my other brand. So sad I made this purchase.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
